28 ph Terms and Conditions

Last updated: January 2025  ·  Applies to all users in the Philippines

Please read these Terms and Conditions carefully before using 28 ph. By registering an account or accessing any part of the platform, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree, please do not use the platform. These terms apply to all users accessing 28 ph from the Philippines. If you have questions, visit our FAQ page or contact our support team.

1. Eligibility and Account Registration

To use 28 ph, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that all information you provide is accurate, complete, and up to date. Each person may hold only one account on the platform — duplicate accounts are not permitted and may be suspended without notice. You are solely responsible for maintaining the confidentiality of your login credentials. Any activity carried out under your account is your responsibility, so please keep your password secure and do not share it with anyone else.

28 ph reserves the right to request identity verification documents at any time to confirm your eligibility. Failure to provide requested documents may result in account suspension or withdrawal restrictions until verification is complete.

2. Platform Use and Acceptable Conduct

28 ph is intended for personal entertainment purposes only. You agree not to use the platform for any unlawful purpose, including but not limited to money laundering, fraud, or any activity that violates Philippine law. Automated tools, bots, scripts, or any software designed to manipulate platform outcomes or gain unfair advantage are strictly prohibited. Any attempt to exploit technical errors, glitches, or vulnerabilities in the platform must be reported to our support team immediately — exploiting such issues for personal gain will result in account termination and forfeiture of any associated funds.

You agree to treat other users and support staff with respect at all times. Abusive, threatening, or harassing behaviour directed at any person associated with 28 ph will result in immediate account suspension.

3. Deposits, Withdrawals, and Payments

All transactions on 28 ph are conducted in Philippine pesos (PHP). We support local payment channels including GCash, Maya, and Philippine bank transfers. Deposits are credited to your account once the transaction is confirmed by the relevant payment provider. Withdrawal requests are processed in accordance with the payment method selected and your current VIP tier — higher-tier members benefit from priority processing times.

28 ph does not charge fees for standard deposits or withdrawals, though your payment provider may apply their own charges. You are responsible for ensuring that funds deposited into your account come from legitimate sources. Any deposits identified as originating from fraudulent or unauthorised sources will be reversed and the account suspended pending investigation.

Minimum and maximum transaction limits apply and are displayed within your account dashboard. These limits may be adjusted based on your account verification status and VIP tier.

4. Bonuses, Promotions, and VIP Rewards

From time to time, 28 ph offers promotions, bonuses, and rewards to eligible account holders. All promotional offers are subject to specific terms that will be communicated at the time the offer is made. Bonuses credited to your account may be subject to wagering requirements before they can be withdrawn — these requirements will be clearly stated in the relevant promotion details. Attempting to abuse promotional offers, including creating multiple accounts to claim the same bonus, will result in the cancellation of the bonus and may lead to account suspension.

The VIP programme rewards active players with tiered benefits including priority withdrawals, dedicated support access, and exclusive promotions. VIP tier progress is calculated based on your wagering activity across sports betting and slots. 28 ph reserves the right to adjust, modify, or discontinue any promotion or VIP benefit at any time, with reasonable notice provided where possible.

5. Responsible Gaming and Self-Exclusion

28 ph is committed to promoting responsible gaming for all players in the Philippines. Gaming on this platform is intended as a form of entertainment and should never be treated as a source of income or a way to recover financial losses. We strongly encourage all players to set personal deposit and session limits to help manage their gaming activity. If you feel that your gaming behaviour is becoming problematic, we urge you to review our Responsible Gaming page for guidance and available tools.

Players who wish to take a break from the platform may request a temporary self-exclusion or a permanent account closure by contacting our support team. Self-exclusion requests will be processed promptly, and during any active exclusion period, you will not be permitted to access your account or create a new one. 28 ph takes these requests seriously and will not send promotional communications to players who have opted for self-exclusion.

6. Intellectual Property

All content on 28 ph — including but not limited to text, graphics, logos, icons, images, and software — is the property of 28 ph or its content suppliers and is protected under applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this platform without prior written permission. The 28 ph name, logo, and all related marks are trademarks of the platform and may not be used in connection with any product or service without express authorisation.

You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. This licence does not include the right to resell or commercially exploit any platform content or to collect and use any product listings, descriptions, or prices for any commercial purpose.

7. Limitation of Liability

28 ph provides the platform on an "as is" and "as available" basis. While we make every effort to ensure the platform operates smoothly and reliably, we do not guarantee uninterrupted access or that the platform will be free from errors at all times. To the fullest extent permitted by applicable Philippine law, 28 ph shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to use the platform. This includes, without limitation, loss of data, loss of profits, or any other financial loss.

28 ph is not responsible for any third-party payment provider delays, technical failures outside our control, or any losses arising from your failure to keep your account credentials secure. You use the platform at your own risk, and it is your responsibility to ensure that online gaming is legal in your jurisdiction before registering.

8. Privacy and Data Protection

Your privacy is important to us. The way 28 ph collects, uses, and protects your personal information is described in detail in our Privacy Policy, which forms part of these Terms and Conditions. By using the platform, you consent to the collection and use of your information as described in that policy. We do not sell your personal data to third parties, and we implement appropriate technical and organisational measures to keep your information secure.

You have the right to request access to the personal data we hold about you, and to request corrections or deletion where applicable under Philippine data protection law. To exercise these rights, please contact our support team using the details provided on the platform.

9. Amendments to These Terms

28 ph reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. It is your responsibility to review these terms periodically to stay informed of any updates. Continued use of the platform after changes have been published constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact our support team to close your account.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any disputes arising out of or in connection with your use of 28 ph shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. These terms constitute the entire agreement between you and 28 ph with respect to your use of the platform and supersede all prior agreements or understandings.

Questions About These Terms?

If anything in these Terms and Conditions is unclear, our FAQ page covers the most common questions in plain Philippine English. You can also create a free account and reach our support team directly from your account dashboard.